Residents rate a Swansea Valley care home as one of the top in Wales

Glais House Nursing Home in Swansea has been chosen by residents and their families as one of the Top 20 care homes in Wales.

There are 1,024 homes in Wales with the top 20 receiving an award from the UK reviews guide to care homes, carehome.co.uk.

The award is based on reviews of the care home written by their residents, as well as their friends and relatives.

There are over 17,000 care homes in the UK caring for around half a million people. Over 12,000 of these care homes support older people aged 65 and over, while the rest care for people with learning disabilities and mental health issues.

Amanda Hopkins, reviews manager of carehome.co.uk, said: “We now have nearly 250,000 reviews of care homes on carehome.co.uk so we are able to give people a real insight into what a care home and its staff are like. Our reviews reveal the quality of their care, activities and nutrition as well as if the care home is value for money and the standard of their facilities.

“Reviews of Glais House Nursing Home show they provide an excellent standard of care and we would like to congratulate them on being a Top 20 care home in Wales. It is a huge achievement to be named as a top rated care home by the residents who actually receive the care as well as their family and friends.

“Choosing a care home can be daunting for both the person going to live there as well as their family, so we hope our awards which are given to the highest rated homes will help make the search easier.”

Andrea Bacova, Home Manager of Glais House Nursing Home, said: “Being rated one of the Top 20 Care Homes in Wales is an absolute honour. Choosing a care home for your loved one can be very hard and an overwhelming process. It is extremely important and fulfilling for us to know that we live up to families’ expectations and more.

“We strive for perfection, but we also know that we are far from perfect. Myself and the whole team are grateful for all of your wonderful reviews as well as any constructive feedback that helps us to reflect and improve. On behalf of the whole home, I would like to sincerely thank everyone who contributed towards this special recognition.”