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Water company says this one change could help save an average family £70 a year

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Welsh Water are urging their customers to use water wisely to save money – and the environment.

They’ve come up with some simple tips that could save the average family money – with one tip potentially saving £70 a year.

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With increasing energy prices, it easy to forget the impact water can have on the environment and on peoples’ finances

Lowering water consumption could help customers save money on their water bills, reduce energy use and bills, and help protect one of our most precious natural resources. It can also help the company reduce its carbon footprint by lowering the amount of water it needs to treat and pump – both of which are energy intensive processes.

According to Energy Saving Trust, 12% of a typical household’s gas bill is spent on heating the water for showers, baths, and hot water from the tap. This means that heating water in homes makes up about 5% of the UK’s total carbon dioxide emissions.

Welsh Water says customers that simple water use changes can save money and reduce water consumption. Customers can make every drop of water count by doing things like taking showers instead of baths and only filling the kettle with as much water as they need to boil.

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Top tips for saving money include replacing an inefficient shower head, which could save a typical family around £70 each year – that is £45 off their gas bills and around £25 off their water bills.

Replacing a bath with a five-minute shower once a week could save a family of four up to £10 a year the water bill and up to £10 on gas bill.

You could also make £8 a year saving, per person off energy bills by spending one minute less in the shower each day. With a water meter this could save a further £11 off annual water and sewerage bills.

Welsh Water has several water saving products available to customers using their Get Water Fit Calculator, an online tool which provides hints and tips on how to save water. This can be found on https://www.dwrcymru.com/en/help-advice/get-water-fit

This advice comes as Welsh Government host Wales Climate week Conference which focuses on bringing organisations, communities and individuals together to explore the policies and solutions needed to support the general public in taking action on climate change along with a key focus on challenges of cost of living crisis.

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In addition to the advice on water saving and reduced waters costs Welsh Water has expanded its financial support options to give an extra 50,000 households additional help for those most impacted by the rising cost of living – saving up to £230 on their annual water bill.

As households in Wales face financial challenges like never before, including rising food and energy prices, Welsh Water is urging those who are currently in receipt of means tested benefits, like Universal Credit or Income Support, to get in touch as they may be eligible for financial support to help towards paying their water bill.

Sam James, Managing Director of Household Customer Services at Welsh Water, said: “Many people may be going into Winter feeling particularly worried about their finances or struggling to afford the essentials due to the increase in cost of living, which is why we want to remind our customers that we are here to help. If you’re worried about how you’re going to afford your water bill, please don’t suffer in silence. We have a dedicated team with the expertise to advise you on the various schemes that we provide. A record number of households – over 144,000 – now receive financial support from Welsh Water, you are not alone.”

“We have a range of financial support options available, which could help get customers back on track and we are urging anyone who thinks we may be able to help to get in touch as soon as possible. Whether you give us a ring or access our support services online, you’ll be treated sensitively and in confidence.”

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