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Christmas

Body language expert reveals SIX crucial steps to act like you LOVE the Christmas presents you actually HATE

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With Christmas morning fast-approaching, so too will many awkward encounters as thousands of Brits receive presents they completely hate.

If this worries you, you’re not the only one, last Christmas (December 2021 to January 2022) there were a total of 300,100 searches for ‘returns policy [company name]’ as many rushed to return unwanted gifts received in the festive period. 

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In a bid to help thousands across the UK this Christmas period, Funky Pigeon and body language expert, Inbaal Honigman have pulled together a must-know guide on how to act like you love those unwanted gifts to save you from any awkward moments:

Really dislike your gift? Here are six key steps to mask the feeling with surprise:

  1. Raise eyebrows up and widen eyes unblinkingly – eyes are the windows to the soul
  2. Send your limbs and facial features far and wide 
  3. Put your shoulders up and arms akimbo
  4. Relax your jaw and allow the mouth to open up slightly making an O shape
  5. Turn to the thrilled gift-giver with all expressions, hold the gaze and raise your voice higher to thank them.
  6. Surprise doesn’t last long, so ensure most of these steps are carried out quickly and feel free to drop the act after a few seconds, or you’ll seem to be over-egging it

And to follow the surprise up with a meaningful thank you, here’s what you need to do:

  1. Clasp your hands together at your chest
  2. Narrow your shoulders
  3. Lower your eyebrows 
  4. And with an ‘awwww’ etched all over your face, use a deep, faux-sincere voice to express your thankfulness.

“Surprise and gratitude are the two main emotions you want to convey when opening your Christmas presents in front of the gift-giver”, Inbaal commented.

“The beauty of body language analysis is that we’re doing it all the time. We sense whether someone is dishonest, just from the way they hold themselves. So, when you need to fake your body language, your key effort has to go into matching everything up – your words, your posture and your facial expressions have to send the same message.”

The research by Funky Pigeon also found where Brits are wanting to send the most returns following the festive period. 

The team analysed Google search data for the number of searches for ‘returns policy [company name]’ over last Christmas (December 2021 to January 2022). 

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In the top spot is ASOS, with an average of 14,800 searches over the two months, followed by Argos (11,000), Next (9,900) and Zara (9,900). 

The full top 10 can be seen below, with the full top 20 here

KeywordsSearch Volume (Dec 2020)Search Volume (Jan 2021)Average
asos returns policy148001480014800
argos returns policy12100990011000
next returns policy990099009900
zara returns policy990099009900
john lewis returns policy660081007350
ikea returns policy540066006000
returns policy amazon540054005400
boohoo returns policy540044004900
new look returns policy440044004400
sports direct returns policy440044004400
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