Carmarthen dental practice stops NHS treatment

Hywel Dda University Health Board have said that the practice will provide any urgent care which patients require until 31 December 2023 and will ensure completion of any treatment commenced before that date.

The Health Board said they will provide patients who had previously received NHS dental care from Hayden Dental, Carmarthen with information about their ongoing care, and the options available to them whilst the Health Board works to find a new Service Provider for the area.

Jill Paterson, Director of Primary Care, Community and Long-Term Care for Hywel Dda UHB said: “The Health Board would like to thank patients for the support that they have given to The Practice over the years and appreciate the impact that this will have on the local population.

“The Health Board is working to find a long-term solution which secures this important service for the area as soon as possible.”

Hywel Dda said that following the termination of NHS contracts, patients who are experiencing dental pain should contact 111 to access an urgent access appointment which is available 7 days a week.

Patients who are an NHS patient affiliated with Hayden Dental can contact the Health Board by emailing HDHB.Dental.hdd@wales.nhs.uk or by telephoning 0300 303 8322 extension 4 to be put on a holding list for the new practice once the service is in place.

The health board say they are asking patients not to call alternative Dental Practices in the area, as these Practices are experiencing an overwhelming volume of calls.

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