They said Bonymaen House is a homely and welcoming service that supports people’s needs well.
Staff were praised for their warm and sensitive approach and another highlight was the involvement of individuals and their families in planning their care.
Bonymaen House, which is run by Swansea Council with help from its partners including the local health board, has 24 short-stay beds to support people’s reablement needs.
The service is used as a stepping stone for people who are ready to be discharged from hospital but need some additional support before they can go home.
It also supports community step-up for people who need a period of assessment and support before they return home preventing unnecessary admissions to hospital or long term care.
Facilities like Bonymaen House not only ensure they are in the right place for the support they need, but also help health board efforts to free up beds in hospitals.
Louise Gibbard, Swansea Council’s Cabinet Member for Care Services, said: “I’d like to congratulate all involved at Bonymaen House for such a positive report and thank them for doing such valuable work with such professionalism, dedication and compassion.
“Every week people are able to return to live independently in their own homes thanks to this service which literally changes lives for the good.”
Inspectors from the Care Inspectorate Wales visited earlier this year and have now published their findings.
The report states: “People are supported exceptionally well and in the way they prefer with personal plans and risk assessments that fully reflect their needs.
“The service actively promotes independence and encourages people and their families to be involved in their care.
“The service employs a skilled staff team who are appropriately trained to meet people’s needs.
“We saw staff contributing to the wellbeing of people through warm and sensitive interactions.
“There are plans in place to maintain the service and ensure there is ongoing refurbishment to the property.
“The grounds are well maintained and provide a pleasant and peaceful area for people to spend time and relax or exercise.
“There is good governance which drives improvements and ensures people’s needs are met.”
(Lead image: Swansea Council)
