Community celebration in Maesteg
Members, local community groups and pupils from Ysgol Cynwyd Sant joined Principality colleagues to mark the launch. Huw Irranca‑Davies MS and Stephen Kinnock MP also attended, meeting constituents and praising the investment.
The kiosk allows customers of most major banks and building societies to deposit and withdraw cash quickly and securely, without needing a card or paying fees. Transactions are instant, and the service is available in Welsh.
‘Vital support’ for residents and businesses
Kelly Young, Head of Customer Service – Savings at Principality Building Society, said:
“We are delighted to officially launch our OneBanx kiosk at our Maesteg branch, and welcome so many valued partners. This investment underlines our long‑term commitment to the high street and community, as well as ensuring local businesses and Members have access to the services they need.”
The kiosk will be open during branch hours six days a week, supported by Principality staff.
Politicians back new service
Huw Irranca‑Davies MS for Ogmore said the kiosk would “provide vital support for local businesses and residents, helping to sustain the area’s economic vitality.”
Stephen Kinnock MP for Aberafan Maesteg added: “With so many bank branches closing this kind of service is a lifeline – especially for older residents, small businesses, and anyone who still relies on cash. It’s not just about banking; it’s about keeping our communities connected and making sure no one gets left behind.”Wider picture: closures and new hubs
Wider picture: closures and new hubs
The launch of the Maesteg kiosk comes against a backdrop of widespread bank closures across South Wales. Lloyds Bank has already confirmed it will shut its Ammanford branch in January 2026, followed by Gorseinon in October the same year. In response, a new shared banking hub has been promised for Gorseinon to help fill the gap.
NatWest’s decision to close its Neath branch has been described as “deeply disappointing” by local representatives, while TSB is preparing to shut its Carmarthen branch in September 2024, leaving the nearest alternative almost 30 miles away. In Pontardawe, MP David Chadwick has urged Lloyds’ chief executive to rethink closure plans, warning that queues “out the door” show there is still strong demand for in‑person services.
Principality, by contrast, has been moving in the opposite direction. Earlier this year it opened a new branch on Swansea’s Oxford Street, underlining its pledge to maintain a high street presence until at least 2030. The new Maesteg kiosk is the latest sign of that commitment, offering reassurance to residents and small businesses who still rely on cash.
