Three councillors representing Baglan have written directly to the chief executive of Whitbread to demand answers over the planned closure of the Bagle Brook Beefeater – and to urge the company to reconsider.
Joshua Tuck, Carol Clement-Williams and Susanne Renkes, all councillors for Baglan on Neath Port Talbot Council, sent the letter to Whitbread CEO Dominic Paul on 2 May – the day after Swansea Bay News revealed that the Bagle Brook was among four local restaurants facing closure as part of the company’s nationwide restructuring.
In the letter, the councillors described the Bagle Brook – which has served the Baglan community since 1979 – as far more than a restaurant. “For many people locally, this is far more than simply a restaurant,” they wrote. “The Bagle Brook has become an important part of community life in Baglan. It is a place where families gather to celebrate milestones, friends meet to catch up over food and drinks, and local residents come together to maintain the social connections that are so important to community wellbeing.”
The letter praised the dedication of staff at the restaurant, describing them as “well regarded amongst patrons for their professionalism, warmth and dedication” and saying they had helped make it “the valued local institution it has become.”
The councillors acknowledged the commercial pressures facing the hospitality sector but said the impact on local jobs and community life must be given equal consideration. “While we understand commercial pressures exist, we believe that the impact on local jobs, livelihoods and community life must be given equal, if not greater, consideration than profitability,” they wrote.
They put a series of specific questions to Dominic Paul, asking whether Whitbread intends to sell the Baglan site as a going concern, whether there are plans to convert the restaurant space into additional Premier Inn hotel rooms, and whether any form of food and drink offering would remain on the site for local residents and visitors.
The councillors also demanded clear assurances about the futures of staff currently employed at the Bagle Brook – asking how many local jobs are at risk, what measures are being taken to protect them, and what efforts will be made to redeploy staff into alternative roles within Whitbread where possible.
The letter concluded with a direct call to the company’s leadership. “We urge Whitbread to reconsider the closure of the Bagle Brook, or at the very least provide full transparency about its future plans and meaningful support for the staff and community affected,” the councillors wrote.
The letter in full
2nd May 2026
Dominic Paul, CEO
Whitbread PLC
Dear Mr Paul,
We are writing as local councillors representing residents in Baglan and the wider Port Talbot area to express our deep disappointment and concern regarding the proposed closure of the Bagle Brook Beefeater.
For many people locally, this is far more than simply a restaurant. The Bagle Brook has become an important part of community life in Baglan. It is a place where families gather to celebrate milestones, friends meet to catch up over food and drinks, and local residents come together to maintain the social connections that are so important to community wellbeing.
In an era where many traditional community spaces have disappeared, venues like the Bagle Brook play a vital role in bringing people together. It has served as an accessible, welcoming meeting place for residents of all ages and backgrounds, and its loss would be deeply felt by many across our community.
We also want to place on record our appreciation for the hardworking staff at the Bagle Brook. The team are well regarded amongst patrons for their professionalism, warmth and dedication. Staff are consistently described as welcoming, polite and willing to go the extra mile to ensure customers have a positive experience. They have helped make the restaurant the valued local institution it has become, and they deserve recognition for that contribution.
We recognise that the hospitality sector is facing significant challenges, including rising costs and wider economic pressures. Whitbread has publicly cited higher business costs as part of its wider restructuring plans, which could see nearly 200 restaurant closures and around 3,800 jobs affected across the UK and Ireland.
However, while we understand commercial pressures exist, we believe that the impact on local jobs, livelihoods and community life must be given equal, if not greater, consideration than profitability.
We would therefore welcome urgent clarification on the future of the Baglan site specifically:
• Does Whitbread intend to sell the site as a going concern?
• Is the plan to convert the restaurant space into additional Premier Inn hotel rooms?
• Will any form of restaurant, pub or eatery remain on the site for local residents and visitors?
We are also particularly concerned about the staff currently employed at the Bagle Brook and would ask for clear assurances regarding their futures:
• How many local jobs are currently at risk at this site?
• What measures are being taken to protect those jobs?
• What efforts will be made to redeploy existing staff into alternative roles within Whitbread where possible?
At a time when communities such as ours are working hard to strengthen community bonds and protect places where people can come together, decisions like this have a significant local impact.
We urge Whitbread to reconsider the closure of the Bagle Brook, or at the very least provide full transparency about its future plans and meaningful support for the staff and community affected.
We look forward to your response.
Yours sincerely,
Joshua Tuck, Councillor for Baglan
Carol Clement-Williams, Councillor for Baglan
Susanne Renkes, Councillor for Baglan
Whitbread announced on Thursday that it would close all of its remaining Beefeater and Brewers Fayre branded restaurants as part of a plan to become a pure-play hotel business. The company said the proposed reduction to its 30,000-strong workforce remained subject to employee consultation, and that it hoped to retain a significant proportion of those affected through redeployment across its 15,000 annual vacancies.
Whitbread has not yet responded publicly to the councillors’ letter.
