Public Services Ombudsman for Wales
BROKEN PROMISES: Swansea Bay health board fails to deliver waiting-list fixes
A man lost his chance of knee surgery after his waiting time was wrongly reset. Now Swansea Bay health board…
‘Cooking the books’: Ombudsman slams ‘systemic failure’ at health board over latest knee surgery scandal
A patient left waiting more than five years for a knee replacement says Swansea Bay University Health Board were “cooking…