Mr Flute, who works for Wiltshire Farm Foods, was delivering to a regular customer in Pontarddulais when he discovered the shaken pensioner had been scammed out of £200 by a man claiming to be there to clean guttering.
Mr Flute made the woman a cup of tea, called the police, and then went above and beyond to find the conman himself visiting nearby houses to see if anyone had CCTV footage of the incident.
One neighbour had recorded a van arriving at the woman’s house on their doorbell camera with it’s contact details visible on the side of the vehicle.
This gave the police enough detail to call and question the man in question and later resulted in the woman getting all of her money back.
Mr Flute speaking about the experience said:
“It was the right thing to do and I’m just so pleased that our customer had her £200 returned.
“These petty criminals are rife and sadly target many of the elderly in our community.”
Wilshere Farm Foods branch manager, Joe Llewelyn, added:
“Jamie has been with us for a number of years now and he’s always going the extra mile for our customers, some of whom are quite frail.
“He’s always welcomed with open arms and enjoys many cups of tea on his rounds.”
Well done Jamie!
[Lead image: Wilshire Farm Foods Swansea]
