Mr Waters said he has been contacted by a large number of residents who fear the village could lose its only GP surgery without a genuine attempt to save it. He has now written to the Chief Executive of Hywel Dda University Health Board demanding answers on recruitment, consultation and the future of primary care in the area.
In his letter, the MS said local people were “deeply concerned” that closure was being presented as inevitable rather than a last resort. He said patients had raised “serious and credible questions” about whether alternatives had been explored at all.
He also questioned the Health Board’s handling of staffing issues. Constituents, he said, had reported “no recent visible attempt” to recruit new GPs or partners, despite workforce shortages being cited as a key reason for shutting the surgery. Some patients claim expressions of interest from GPs were not followed up, and that roles such as practice manager were not properly advertised.
Mr Waters said these concerns “require clear and evidenced answers”.
The MS also challenged the rationale around the building itself. He said residents disputed claims about flooding risk and suitability, and questioned why alternative premises in the community had not been seriously considered.
In his Facebook post, Mr Waters said access to GP services “matters hugely in rural communities”, especially where public transport is limited and neighbouring practices are already under pressure.
He said patients and staff “deserve clear answers” and insisted that local voices must be properly heard before any final decision is made.
The letter calls on the Health Board to set out exactly what steps have been taken to retain GP provision in Pontyates, what alternatives to closure have been assessed, and how patient feedback will influence the outcome.

